Todays Collision Center Malden

4.9 stars - based on 482 reviews and 500 ratings
375 Washington Street, Malden, MA 02148

Great Service But Can Be Better


4 out of 5 - by on Dec 28, 2017

Customer service is great except I would prefer to get proactive updates instead of having to call in and get updates on when my car is fixed, payment amount due, info need to pick up car etc. overrall, repair time is reasonable and less troublesome than expected in regarding to my case


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Hi Celia, Thank you for taking the time to talk with me last week regarding your experience at our shop. I am happy that you were pleased with the quality of our work. After speaking with you, I was able to learn some aspects of our company’s communication that could have improved your experience. I will be working with our team to implement a more proactive approach. Thank you for providing us with your feedback and helping to improve our business! – Bobby Cobb
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